INteractive Teller Machine
Introducing the INteractive Teller Machine! Enjoy the convenience of an ATM with an in-bank experience.
- Speak with a Live Teller during regular business hours
- Make deposits
- Cash checks during regular business hours
- Get exact cash
- Transfer funds
- Make loan payments during regular business hours
All ITM Functions
Monday - Friday: 8am - 5pm
- Cash a check up to $5,000 with the assistance of an Active Teller (INSOUTH Bank customers only)
- Deposit a check
- Cash withdrawal using your debit card (limits may apply)
- Deposit up to $10,000 cash
- Make loan payments up to $10,000
- Transfer funds between accounts
- Balance inquiries
- Change the PIN on your INSOUTH debit cards
Monday - Friday: 5pm - 8am (Debit Card Required)
- Deposit a check up to $5,000 – deposit will post next business day
- Cash withdrawal using your debit card up to $10,000 (limits may apply)
- Deposit up to $10,000 cash
- Transfer funds between accounts (accounts must be linked to an INSOUTH debit card)
- Balance inquiries
- Change your PIN on INSOUTH debit cards
Saturday - Sunday & Holidays (Debit Card Required)
- Deposit a check up to $5,000 – deposit will post next business day
- Cash withdrawal using your debit card up to $10,000 (limits may apply)
- Deposit up to $10,000 cash
- Transfer funds between accounts (accounts must be linked to an INSOUTH debit card)
- Balance inquiries
- Change your PIN on INSOUTH debit cards
ITM FAQ
- Why are we changing over to ITMs? ITMs allow a more personalized experience, the option for live teller interaction, and more features than an ATM.
- Will transactions take longer than the process does with a traditional teller? We anticipate that ITM transactions should take less time than transacting in-branch with a traditional teller.
- Are these machines replacing people? Are tellers losing their jobs? Our tellers are not losing their jobs. It is actually creating more teller positions in the bank.
- Will deposits be processed the same as it does with a traditional teller? Yes, the deposit is processed the same way.
- Can coins be put into the ITM, or does it dispense coins? The ITM function cannot accept, process, or dispense coins, similar to an ATM.
- Where are the ITM tellers located? At the Brownsville Main branch.
- Can people who are not customers of INSOUTH Bank use the ITM? Non-customers can use our ITMs for cash withdrawal needs using their ATM/Debit Card. However, the other features and functionalities are only available to our customers.
- Is this new technology secure? Yes, the ITM is secure. Our ITM tellers will use the same authentication procedure as our in-branch tellers before processing any transactions.
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